Skip the GP waiting room. Our AHPRA-registered Australian doctors review your request online and email you a legally valid medical certificate — accepted by every employer, school and university in Australia.
Since 2020, telehealth has become a permanent part of Australian primary care. The Medical Board of Australia confirms that registered doctors can assess patients and issue medical certificates remotely — provided clinical standards are met. We follow those standards on every consultation.
Telehealth is best for short-term conditions: colds, flu, gastro, migraines, mental health days, period pain, and other minor illnesses where a physical exam isn't required to safely assess you. If your doctor decides telehealth isn't suitable, you'll be refunded in full and pointed to the right pathway.
A PDF certificate signed by your treating doctor, with their AHPRA registration number, the dates you're certified unfit for work or study, and a verification code. Forward it to your employer or upload it to your HR system in seconds.
Yes. The Medical Board of Australia recognises telehealth consultations, and certificates issued by AHPRA-registered doctors via telehealth carry the same legal weight as those issued in person.
Under the Fair Work Act, employers must accept medical certificates from registered medical practitioners as evidence of personal/carer's leave. The mode of consultation (telehealth or in person) does not change this.
Most requests are handled asynchronously via a secure questionnaire reviewed by a doctor — faster and more private. If the doctor needs more information they may request a brief call.
Most certificates are issued within minutes, all within 60 minutes of submission. Available 24 hours a day, 7 days a week.
Reviewed by an AHPRA-registered Australian doctor within 60 minutes.
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