Telehealth medical certificates, 24/7 from Australian doctors.
Skip the GP waiting room. Our AHPRA-registered Australian doctors review your request online and email you a legally valid medical certificate — accepted by every employer, school and university in Australia.
- 100% telehealth — no appointment, no travel
- AHPRA-registered Australian doctors
- Legally equivalent to an in-person certificate
- Available 24 hours a day, 7 days a week
- Most certificates issued within minutes
- Refunded if not approved
Telehealth made the GP queue obsolete
Since 2020, telehealth has become a permanent part of Australian primary care. The Medical Board of Australia confirms that registered doctors can assess patients and issue medical certificates remotely — provided clinical standards are met. We follow those standards on every consultation.
When telehealth certificates are appropriate
Telehealth is best for short-term conditions: colds, flu, gastro, migraines, mental health days, period pain, and other minor illnesses where a physical exam isn't required to safely assess you. If your doctor decides telehealth isn't suitable, you'll be refunded in full and pointed to the right pathway.
What you get
A PDF certificate signed by your treating doctor, with their AHPRA registration number, the dates you're certified unfit for work or study, and a verification code. Forward it to your employer or upload it to your HR system in seconds.
Frequently asked
Is a telehealth medical certificate legal in Australia?
Yes. The Medical Board of Australia recognises telehealth consultations, and certificates issued by AHPRA-registered doctors via telehealth carry the same legal weight as those issued in person.
Can my employer refuse a telehealth certificate?
Under the Fair Work Act, employers must accept medical certificates from registered medical practitioners as evidence of personal/carer's leave. The mode of consultation (telehealth or in person) does not change this.
Do I need a video call?
Most requests are handled asynchronously via a secure questionnaire reviewed by a doctor — faster and more private. If the doctor needs more information they may request a brief call.
How quickly will I get it?
Most certificates are issued within minutes, all within 60 minutes of submission. Available 24 hours a day, 7 days a week.
Need your certificate now?
Reviewed by an AHPRA-registered Australian doctor within 60 minutes.
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